We truly want you to be happy with what you receive from us. Each order is carefully checked before dispatch, and we hope you love your purchase.
However, we currently offer replacements only in case of incorrect or defective items.
Replacement Conditions:
- If you receive a wrong item or a product with a genuine defect, we’ll be happy to assist with a replacement.
- An unboxing video is required to help us verify any defect or issue.
- The item must be unused, unworn, and in its original packaging with all tags intact.
How to Request a Replacement:
- To place an exchange/replacement request, please reach out to us via the Support section (email or chat), and our team will guide you through the process.
Please note:
- We are unable to accept returns or exchanges for reasons such as change of mind, size preference, or minor variations.
- Shipping charges are non-refundable unless the item received is incorrect or defective.
If you face any issue, feel free to contact us — we’ll do our best to resolve it promptly.